Avenue Program Standards for Technology-Enhanced Language Learning 3 Implementing change as needed is part of leadership. For change to be institutionalized, it must be more than top-down. Administrators should look for and encourage instructors and learners who disseminate changes, building skill and willingness to change in others. Reflection: What are the roles of administrators, staff, and instructors in enabling change? How are learners encouraged to provide feedback? ☐ Administrators, staff, instructors, and learners collaborate to encourage appropriate and effective ongoing technology implementation and use. ☐ Learners can give feedback as needed about whether technology is helping them achieve their goals. ☐ The program supports administrators to act as change agents on an ongoing basis in enabling effective technology use. PI 1.3 Administrators, staff, and instructors work collaboratively to design systems for monitoring and evaluating technology use in the program, and learner feedback helps refine the systems. a. Administrators have a transparent process in place for receiving and incorporating feedback from staff, instructors, and learners. A clear and established system for ongoing feedback from staff, instructors, and learners enables effective communication. Small changes can create large improvements when appropriately and regularly implemented. b. Staff and instructors are informed about new and revised monitoring and evaluating systems for technology use and given the opportunity to comment before these are implemented. Planning ahead and incorporating feedback from users results in better buy-in and monitoring and evaluation systems that accurately measure the effectiveness of technology use in the program. c. Suggestions from staff, instructors and learners about monitoring and evaluation systems are sought out and thoughtfully considered on an ongoing basis. Collaborative efforts help ensure that a variety of perspectives are considered when designing and refining systems for monitoring and evaluation of technology use. Using both bottom-up and top-down communication makes monitoring and evaluation more thorough and revisions more likely to be accepted. Reflection: What does monitoring and evaluation of technology use look like in your program? Who is involved? How effective is it? How do you know? ☐ The program has a transparent process in place for receiving and incorporating feedback about technology use from staff, instructors, and learners. ☐ The program encourages staff, instructor, and learner feedback about monitoring and evaluation systems for technology use, especially before final decisions are made.
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