CC-BY-NC-SA 2025 New Language Solutions Avenue Program Standards for Technology-Enhanced Language Learning, version 1.2 Guiding Philosophy The Avenue Program Standards for TELL serve as a roadmap on the path to recognizing and enhancing the capacity of instructors, staff, and administrators as leaders and change agents with technology. A program is best served when stakeholders are well-informed, planning ahead, and working together with a common goal of improving outcomes for learners. • Be collaborative • Be proactive • Be aware Standard 1 is about collaboration. Programs have both a central philosophy and appropriate administrative structures to support collaboration in all areas involving technology and language teaching and learning. PI 1.1 Administrators, staff, and instructors work collaboratively to set program standards and expectations for and to make decisions about use of technology for teaching. Learners should be involved wherever feasible. a. Administrators, staff, and instructors collaborate in setting and revising program standards and other practices that pertain to effective use of technology. When stakeholders work together on issues related to technology and pedagogy, for dealing with effective use of technology and changing needs. Programs should have a systematic, ongoing process for such collaboration. b. Learners are informed of program standards and practices and are given opportunities to provide feedback, possibly anonymous, as decisions are made. Learners have a direct interest in the ways a program uses technology. Their perspectives should help direct decision-makers. Learners may feel more comfortable making critical comments if anonymous, but programs are well-served by recognizing and encouraging learners who can provide helpful feedback. c. Staff, instructors and learners get timely notice about technology related program directives such as funding approval, equipment and infrastructure renewal. Best use of technology comes when people have time for training and reflection. Advance notice also gives technology users time to suggest improvements and accept changes. d. Staff, instructors and learners are consulted on instructional technology needs before purchasing decisions are made. Users of the technology have an important perspective on what they need in order to do their best work. Having an opportunity to comment on decisions that will affect them encourages buy-in and effective use of classroom technology. e. Upper administrators seek and consider input from local administrators and instructors on technology-related decisions. Surprise directives rarely go well. Those at all levels, including upper administrators, should take concerns and suggestions of those who will be doing the implementation into account for best results in terms of acceptance and effective use. Reflection: Who sets program standards and processes in your program? How are all stakeholders, including learners, involved? How much do upper administrators take the concerns of implementers and users into account when setting technology policies? 5
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