CC-BY-NC-SA 2025 New Language Solutions Avenue Program Standards for Technology-Enhanced Language Learning, version 1.2 b. Staff and instructors are informed about new and revised monitoring and evaluating systems for technology use and given the opportunity to comment before these are implemented. Planning ahead and incorporating feedback from users results in better buy-in and monitoring and evaluation systems that accurately measure the effectiveness of technology use in the program. c. Suggestions from staff, instructors and learners about monitoring and evaluation systems are sought out and thoughtfully considered on an ongoing basis. Collaborative efforts help ensure that a variety of perspectives are considered when designing and refining systems for monitoring and evaluation of technology use. Using both bottom-up and top-down communication makes monitoring and evaluation more thorough and revisions more likely to be accepted. Reflection: What does monitoring and evaluation of technology use look like in your program? Who is involved? How effective is it? How do you know? ☐ The program has a transparent process in place for receiving and incorporating feedback about technology use from staff, instructors, and learners. ☐ The program encourages staff, instructor, and learner feedback about monitoring and evaluation systems for technology use, especially before final decisions are made. PI 1.4 Administrators and staff participate in professional networks that help with technology implementation and evaluation. a. Administrators participate in technology-related professional development opportunities such as conferences, trainings, and consultations. Those at every level of decision-making benefit from ongoing professional development to stay abreast of the rapidly-changing technology environment. b. Administrators and staff are encouraged to join and participate in professional networks locally, regionally, and nationally. With the pace of change in technology, no one person has all the answers. Networking gives many more perspectives and useful suggestions from others who are going through or have gone through the same processes. c. Staff can participate in technology-related professional development and training programs they are compensated for, such as with release time. While free information and training are available online, programs should consider professional development that is the best fit for staff needs and compensate those who participate. Compensation for professional development also signals that the program values continuous learning and improvement at all levels. d. Wherever possible, programs should subsidize required training and training designed to meet specific program needs to have the broadest reach and impact. New policies and new technologies such as AI can have a large impact on instructors, staff, and learners. Programs should subsidize required training and training designed to meet specific program needs, whenever possible to have the broadest reach and impact. An outside consultant may be able to encourage changes that in-house trainers cannot. e. Administrators and staff share insights from professional development. Administrators and staff can both benefit from ongoing learning and sharing their insights from professional development and their networks. Having and sharing different perspectives is helpful when making program-related decisions. 7
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