Avenue Program Standards for Technology-Enhanced Language Learning 8 ☐ The program has contingency plans in place to deal with unexpected circumstances, such as a move to remote instruction. ☐ Administrators, staff, instructors, and learners know what to do in case of technology-related emergencies, including data breaches and sexual harassment online. ☐ Administrators, staff, and instructors are regularly updated about risks as well as benefits posed by artificial intelligence (AI). Standard 3 is about preparing instructors to use technology effectively. Programs offer resources and professional development that will allow instructors to meet and exceed clearly-defined expectations. PI 3.1 The program has clearly-defined expectations for instructors. a. Instructors are expected to have a basic level of technology competence, either when hired or through PD offerings after hiring. Technology competence is an essential skill for instructors. Programs should determine the minimum level of competence required, set that as an expectation for hiring if possible, and ensure that current and future instructors have the training they need to meet expectations. The Avenue Instructor Standards for TELL offer benchmarks for programs to use. b. Instructors are reminded regularly about ways to keep their devices, their learners, and themselves safe online. Online threats and misbehavior can offer serious risks to a program. Instructors should know what to do to avoid risks and how to proceed in case of a technology issue and share that information with their learners. c. Instructors teaching in a HyFlex setting, with both online and face-to-face learners at the same time, should have the training needed to be successful in this setting. Reflection: How does the program ensure that instructors remain up-to-date with technology? How well are instructors and learners prepared to deal with technology-related issues and risks? ☐ The program has clearly-defined technology-related expectations for instructors, such as the Avenue Instructor Standards for TELL. ☐ The program provides technology training to instructors as needed to make them successful in online and blended teaching. ☐ Instructors are regularly trained and reminded about ways to keep their devices, their learners, and themselves safe online. PI 3.2 A range of relevant technology resources are available to instructors. a. Instructors have access to a range of technology and digital tools at home and work. Programs should consider when and where instructors prepare and teach, and tech support should be available when and where instructors need it. Instructors who cannot access the platform or other system resources need multiple ways to
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