A Conversation Between Rob McBride, Executive Director, New Language Solutions and Carol Derby, Manager, Program Evaluation & Research, ISANS
Introduction
Carol Derby has been a steady and influential voice in Canada’s settlement language training sector for over two decades. Based in Halifax with ISANS (Immigrant Services Association of Nova Scotia), she has worked across teaching, curriculum development, national frameworks, and now leads program evaluation and research.
In this conversation, Carol reflects on her journey into settlement language training, the rapid evolution of learning technologies, especially during COVID, and the importance of national standards like the CLB and curriculum guidelines. She also offers grounded, practical advice for navigating today’s funding challenges while keeping learners at the centre.
Generative AI was used to help organize and edit the original interview transcript. It helped break long answers into shorter sections, add clarifying questions, and improve readability, while keeping the interviewee’s words, meaning, and perspective intact.
Beginnings: Finding Purpose in Settlement Work
Stepping into Leadership: Evaluation and Research
The Evolution of Learning Technology
Digital Skills as Core Skills
Technology as a Non-Negotiable
Building National Foundations: Curriculum Guidelines
The Importance of National Standards
Linking Language and Work: Skills for Success
From the Front Lines to Policy: The Role of NLAB
Navigating Challenging Times
Looking Ahead
Closing
ISANS offers a wide range of Pre-Arrival programs designed to support skilled immigrants and their families as they prepare to move to Canada. These services provide both employment and settlement support, helping newcomers make informed decisions and take confident steps toward a successful arrival.
