Innovating Adult ESL at TVDSB: A Conversation with Jennifer Jones and Jen Artan

Introduction: Avenue in Action at TVDSB

Innovation in adult language education is often talked about in abstract terms. At the Thames Valley District School Board (TVDSB), it can be seen, heard, and experienced.

The recently completed video Avenue in Action: The TVDSB Experience offers a vivid, on-the-ground look at how adult ESL and LINC programming has evolved across TVDSB sites in Southwestern Ontario. Through classroom footage, instructor commentary, and learner voices, the video traces a transformative journey—from largely paper-based classrooms to a robust, technology-rich learning environment anchored by Avenue.

The video shows newcomers from dozens of countries building not only their English language skills, but also the digital confidence and autonomy they need to adapt to life and work in Canada. It captures how Avenue supports in-person, blended, and online learning, and how it has become deeply embedded in programs such as Path to Work and English Anytime.

This interview extends and deepens that story. In conversation with Jennifer Jones, ESL-LINC Program Coordinator, and Jen Artan, Learning Support Lead for Adult ESL, we move behind the scenes of the video to explore the thinking, planning, and leadership that made this transformation possible. Together, the video and the interview offer complementary perspectives: one shows Avenue in action; the other reflects on why and how it works.

Watch the whole 14-minute video, then read the rest of the interview.

Generative AI was used to help organize and edit the original interview transcript. It helped break long answers into shorter sections, add clarifying questions, and improve readability, while keeping the interviewee’s words, meaning, and perspective intact.

A Broad and Flexible Adult ESL Program

Adult Education as Mission and Mandate

TVDSB and the Avenue Innovation Curve

Barriers, Challenges, and Human Factors

Seeing the Payoff

Advice for Sector Leaders

Final Reflections

Our programs and courses are designed to help adults develop the knowledge and skills necessary to make a significant contribution to our society. Every year, we educate approximately 18,000 students at our five main sites in London, St. Thomas, Strathroy, Tillsonburg and Woodstock.